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GFT · Buying checklist

How to spot a gaming gift card scam

Short answer: Anyone who demands payment by gift card is a scammer, according to the FTC. For buying, avoid tampered packaging, unknown resellers offering big discounts, and anyone asking for the code before you have used it. Keep the receipt and report fraud quickly.

Checkout slip: How can I tell if a gaming gift card deal or request is a scam?

  1. 01Nobody legitimate asks you to pay a fee, fine or bill with a gift card
  2. 02Packaging is sealed, with no exposed or scratched PIN area
  3. 03The seller is the retailer or brand, not an unknown reseller with a deep discount
  4. 04You never read the code aloud or send a photo of it to anyone
  5. 05You keep the receipt and the card until the balance is in your account
  6. 06If something went wrong, contact the card company and report it to the FTC

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Gaming gift cards are convenient, which is exactly why scammers like them: once a code is redeemed, the money is very hard to recover. The checks below separate a normal purchase from the patterns that consumer agencies warn about. They come from the US Federal Trade Commission’s gift card guidance and platform support pages.

Who asks to be paid with a gift card?

The FTC’s rule is blunt: anyone who demands payment by gift card is a scammer. Legitimate businesses and government agencies do not ask you to pay bills, fines, fees or “account unlock” charges with gift cards. In gaming, common versions are:

  • A “support agent” who says your account will be banned unless you pay with store cards.
  • A trader offering rare in-game items if you send gift card codes first.
  • A “giveaway” that asks for a card code to verify your account.

If someone wants the numbers on the back of a card, stop. Platform support never needs your unredeemed code to help you.

How do you check a physical card in a store?

The FTC suggests inspecting cards before you buy them. Look for packaging that has been opened or resealed, and a PIN area that has already been scratched or looks tampered with. Tampered cards can be drained the moment they are activated. Pick a card from the back of the rack, check it, and keep the receipt.

What about buying codes online?

Online codes are fine from the right seller. The risk sits with unknown resellers offering steep discounts. Codes sold that way can be already redeemed, region-locked to another country, or bought with stolen payment details, which can lead to the balance being removed later. Practical checks:

  1. Prefer listings sold by the retailer or platform itself.
  2. Read the region and platform on the listing; see the gift card region checklist.
  3. Check how the code is delivered and what happens if it does not work.
  4. Be wary of sellers who ask you to complete the purchase outside the store’s checkout.

How should you give a gift card as a present?

Give the physical card or the official digital gift, and keep the receipt until the recipient confirms the balance. Do not post a photo of the card or its code on social media; anyone who reads the code can redeem it first.

What if you have already been scammed?

The FTC’s advice is to act quickly:

  • Contact the company that issued the card and tell them it was used in a scam; ask whether the money can be frozen or refunded.
  • Keep the card and the receipt.
  • Report it at ReportFraud.ftc.gov.

For codes that simply do not work, Xbox support recommends checking whether the code was already redeemed or is inactive, and then contacting the retailer that sold it.

Red flags at a glance

  • Payment by gift card for anything that is not a gift.
  • A stranger asking for a code or a photo of the card.
  • Opened packaging or a scratched PIN area.
  • A price far below every major retailer.

Related: gift card region checklist and the full gift cards aisle.

Questions buyers also ask

Is a heavily discounted gift card always a scam?
Not always, since retailers run promotions, but deep discounts from unknown resellers carry a real risk of codes that were stolen, already used or bought with stolen payment details. The retailer's own promotion is the safer route.
What should I do if I gave a gift card code to a scammer?
The FTC advises contacting the company that issued the card right away, telling them it was used in a scam, keeping the card and receipt, and reporting it at ReportFraud.ftc.gov.

Sources · facts checked 2026-10-15

  1. FTC - Avoiding and reporting gift card scams consumer.ftc.gov
  2. FTC - ReportFraud.ftc.gov reportfraud.ftc.gov
  3. Xbox Support - My digital code or gift card doesn't work support.xbox.com